Member Terms & Conditions
MEMBER TERMS
GENERAL TERMS AND CONDITIONS
In addition to the above, you are subject to and agree to our general website Terms and Conditions.
Pro Pet Superstore is free for anyone to join. Our Paid subscriptions are for ads placed for rescue organizations, Breeders selling Pets/Animals/Livestock, and other agencies involved in selling, rehoming, and caring for adoptable pets in the United States. Pro Pet Superstore’s mission is to help place Animals in loving homes and end the euthanasia of pets by providing the most successful and largest platform to share your pets online. Pro Pet Superstore considers all areas of Pro Pet Superstore, including email folders, as “public”. As such, any file, program, or material placed in these areas, including, but not limited to, web pages, pictures, videos, documents, sound files, message boards, chat rooms, scripts etc. are accessible to Pro Pet Superstore and associates. By submitting content in these public areas, you grant to Pro Pet Superstore the absolute right to use, reproduce, modify, distribute, etc. the content in any part, anywhere. Pro Pet Superstore will enforce its community guidelines for all member-created content in these public areas.
In order to maintain Pro Pet Superstore membership, each member account, including but not limited to homepages and pet lists, must adhere to the following terms:
- The Member Code of Conduct must be followed.
- The member’s Pro Pet Superstore pet list must be kept up to date.
- 501(c)(3) non-profit status is not required for Pro Pet Superstore membership, for adoption groups accepting and adopting out pets within their own state. However, members must be legitimately operating as an animal shelter, rescue or adoption organization (large or small), and post your adoptable pets in a not-for-profit manner. Adoption fees must reflect the spirit of shelter pet adoption and are not expected to cover the financial investment a group has placed in a pet. Breeding animals specifically for the for-profit pet trade, breeding and selling pets for profit is allowed and must be a licensed breeder with your state. Pets posted on Pro Pet Superstore may have been obtained in a manner that has provided profit for any commercial or individual pet breeder or seller.
- Members are expected to adhere to applicable state and federal animal care regulations and seek veterinary guidance as needed or required by law. Rescues or shelters that voluntarily accept pets (versus a municipal open-admission shelter that must accept all pets) must spay/neuter their adoptable pets before adoption or include a future spay/neuter in their adoption fee.
- United States 501(c)(3) charity status is required of any group importing pets from outside of the United States, Canada, or Mexico. Pets must be physically in the US before being posted on Pro Pet Superstore. The importing organization must follow the federal and local import and quarantine requirements of their state, province, or country.
- Member home pages must contain enough information that a potential adopter/buyer can learn about the member, the member’s selling/adoption policies, selling/adoption procedures, selling/adoption fees, and be able to contact the member, without leaving the member’s Pro Pet Superstore store page. Any member-created web page must reflect the information provided on the member’s Pro Pet Superstore store page.
- Member-created content hosted by Pro Pet Superstore shall not promote or advertise any competitor of Pro Pet Superstore, Sincerity Group Company and/or any Pro Pet Superstore sponsor. What constitutes a competitor and a sponsor will be determined at the sole discretion of Pro Pet Superstore.
- No advertising or URLS to advertising pages outside Pro Pet Superstore are allowed on Pet Profile pages in any fashion.
- HTML should not be used in the Animal Description area of Pet Profile pages. Pro Pet Superstore Pet Profiles do not support HTML, and the code itself will appear, making your profiles difficult to read.
- Pro Pet Superstore sends a monthly emailed newsletter and statistics to our members. We also share other opportunities and benefits related to animal welfare with our members. By accepting membership with Pro Pet Superstore, you agree to receive these messages. Please note that any additional contact people you list in your Pro Pet Superstore account will also receive our mailings. For additional information regarding these messages, please see our Privacy Policy.
- Eligibility for membership with Pro Pet Superstore is determined at the sole discretion of Pro Pet Superstore. Completion of a membership application does not guarantee membership approval. Potential and current members are subject to ongoing background monitoring to ensure eligibility.
- Members may be removed from Pro Pet Superstore at our sole discretion. Grounds for removal may include, but are not limited to: violation of the Code of Conduct, Terms of Use, or Terms and Conditions; fraud; overtly dishonest posting; conviction for animal cruelty, neglect or any animal-related crimes; pending legal action involving the seizure of pets or other serious animal-related crimes; convictions for other crimes that include a prohibition on posting on family sites or the internet, or put public safety at risk; violating the terms of your agreement with Pro Pet Superstore visitors; failure to respond to direct inquiries from Pro Pet Superstore via the contact information you have provided us; failure to modify any violations of the Terms of Use and Code of Conduct.
- These Terms of Use, the Member Code of Conduct, and/or the Terms and Conditions may be revised and updated at any time. The most updated version will be found at each respective page.
MEMBER CODE OF CONDUCT
Each Pro Pet Superstore member plays an integral role in the mission of increasing pet sales/adoptions and decreasing euthanasia. Maintaining a good reputation for pet sellers and adoption agencies and a public trust in Pro Pet Superstore is a responsibility we all carry to help all pets find loving homes. Each Pro Pet Superstore member must adhere to a basic Code of Conduct, ensuring pet sales/adoption is a positive and rewarding experience for Pro Pet Superstore visitors buyers and adopters and to promote a community experience within our membership. Being a Pro Pet Superstore member means that you agree to the following Code of Conduct:
- To keep full and accurate contact information available under “Contacts,” “Organization Info” and “Locations.”
- To actively maintain a listing of your pet/animal sale ads, organization’s adoptable pets on Pro Pet Superstore. Should your member account fall temporarily inactive after 90 days of non-use, it can easily be reactivated after logging in via the member login.
- To only post real, valid and true adoptable, fosterable, sellable pets available directly from your licensed member account.
- To post pets in the location where they are currently being sold, fostered or sheltered at the time of posting. If a pet is available for transport, you may create a duplicate pet profile using the Transport Destination location type within the pet profile.
- To give truthful information about pets’ descriptions, pric/ adoption fees, to the best of your knowledge and to remove pets sold, no longer adoptable from the shelters’ adoptable pet list.
- To only post sellable, adoptable or fosterable pets that are allowed by U.S law.
- To spay/neuter all pets before adoption, or include future spay/neuter in your adoption fee if your group accepts pets voluntarily and is not mandated to accept pets as a municipal open-admission shelter.
- To maintain a basic home page on Pro Pet Superstore, giving visitors more information about your Breeding Program, shelter or organization, your adoption/Selling fees, and adoption/selling procedures.
- To reply to questions from the public in a timely and respectful manner, without requiring an upfront fee or application process.
- Not to charge an application fee.
- To reply to questions from the Pro Pet Superstore staff in a timely and respectful manner.
- To modify any pet profiles or home page content that violates this Code of Conduct within the timeframe requested by Pro Pet Superstore staff.
- Not to post disparaging information about other organizations, individuals, breeds/pets, Pro Pet Superstore and/or Sincerity Group Company. Because Pro Pet Superstore is a family web site, content must be suitable to be viewed by visitors of all ages. Profane, discriminatory, or slanderous language is prohibited.
- You warrant that you, and any user(s) associated with your Pro Pet Superstore account, do not have any animal care related citations, violations or crimes, or other convictions for actions that endangered public safety, or that that prohibit you from using the internet or social media sites.
- You agree that your account may be removed from Pro Pet Superstore at Pro Pet Superstore’s sole discretion, without advance notice, for reasons including but not limited to an Individual and/or organization’s deviation from this Code of Conduct or Terms and Conditions.
Last Update, July 7th, 2024