Our Refund Policy
Subscription Fees
- A subscription holder’s account is automatically charged on the same date as the original transaction date on each corresponding month or on final date of month if no corresponding date example; (January 31, 2020 subscription renews on February 28, 2020).
- Discounts, rebates or other special offers only valid for initial term; subscriptions renew at the then-current full subscription rates.
- Pro Pet Superstore may terminate the subscription and these terms if it is unable to renew the subscription based on inaccurate or outdated credit card information.
- Right of access granted under these Terms is effective only upon successful payment of the subscription.
Cancelling Account
- You can cancel your subscription from your account store page.
- The only valid method for canceling your Plan is via the cancellation option provided on our “Opt Out” page by completing the online form. Requests to cancel by e-mail or phone are not considered, and do not accomplish, subscription cancellation.
- Once you cancel your membership subscription, you will not lose access immediately.
- Your membership will continue through the end of your current charge cycle. For example: If your credit card is charged on the 10th of the month and you cancel on April 25th, you will not lose access until the May 10th.
Refunds
- Subscriptions are non-refundable; except if canceled within two (2) calendar days after renewal date and receive a full refund of the new subscription fees.
Payments & Shipping
Pro Pet Superstore does not process any payments for store owners for the sale, buying or shipping of any products or Pets/Animals they have listed in their Ads. We provide the subscription based platform for store owners to list their ads, but for not the actual sale or shipping of the content in their ad. Any type of payments or shipping methods are between you and a store owner. Store owners must have their own methods of payment & Shipping services to use outside of Pro Pet Superstore.
Please read our other Policies:
- Member Terms Policy
- Terms & Conditions
- Privacy Policy
- Opt Out
- FAQ’s
- Contact Us
- Report a Member
If you need to report a member, you can do so by clicking Here